Shipping Policy
Processing Time
Orders are usually processed within 1–3 business days.
Delivery Time
Estimated delivery:
- Major Cities: 2–5 business days
- Remote Areas: 4–8 business days
Delivery times may vary during holidays or sales.
Shipping Charges
Shipping charges are calculated during checkout unless free shipping is offered.
Order Tracking
Once shipped, you'll receive a tracking number via SMS or email (where available).
Delivery Delays
Woodex is not responsible for delays caused by:
- Courier companies
- Weather
- Public holidays
- Natural disasters
- Government restrictions
Incorrect Address
Customers are responsible for providing accurate shipping information.
Woodex is not responsible for delays caused by incorrect addresses.