Privacy Policy
Last Updated: July 2026
At Woodex, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or browse our website, we may collect:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order history
- Device and browser information
How We Use Your Information
Your information is used to:
- Process orders
- Deliver products
- Provide customer support
- Send order updates
- Improve our website
- Prevent fraud
We never sell your personal information.
Payment Information
Payment information is securely processed by trusted third-party payment providers.
Woodex does not store your debit or credit card information.
Cookies
We use cookies to:
- Improve website performance
- Remember your preferences
- Analyze visitor traffic
- Enhance your shopping experience
You can disable cookies through your browser settings.
Data Protection
We use reasonable security measures to protect your personal information.
However, no internet transmission is 100% secure.
Third-Party Services
We may use trusted third-party services including:
- Shopify
- Payment gateways
- Courier partners
- Analytics providers
Each provider has its own privacy policy.
Your Rights
You may request to:
- Access your personal data
- Update your information
- Delete your account
- Request removal from marketing emails
Contact
Questions regarding our Privacy Policy?
Email us at:
Shipping Policy
Processing Time
Orders are usually processed within 1–3 business days.
Delivery Time
Estimated delivery:
- Major Cities: 2–5 business days
- Remote Areas: 4–8 business days
Delivery times may vary during holidays or sales.